Privacy & Personal Information
Last updated: 7 September 2026
RAYLAV respects the privacy of visitors to the RAYLAV Download Center. This Privacy Policy explains how information may be collected, used and handled when you access or interact with this website.
The RAYLAV Download Center provides public access to official documents, applications and digital resources published by companies and brands within the RAYLAV group.
1. Information We May Collect
Most resources available through the Download Center can be accessed without creating an account or providing personal information.
We may receive information that you voluntarily provide when you contact us through the website, including your name, email address, company or organisation, information about the resource you are enquiring about, and the contents of your message.
The website may also process limited technical information associated with your visit, such as your IP address, browser or device information, pages requested, and information necessary for the operation and security of the website.
2. How We Use Information
Information received through the Download Center may be used to respond to enquiries, assist with documents or downloads, investigate technical problems, maintain and improve the website, protect the security and integrity of our systems, and comply with applicable legal or regulatory obligations.
Information submitted through the contact form will not be used for unrelated marketing simply because you contacted the Download Center.
3. Contact Form
When you submit the contact form, the information you provide is transmitted to RAYLAV by email so that the relevant enquiry can be reviewed and responded to.
Please do not submit passwords, financial information, identification documents or other sensitive personal information through the Download Center contact form unless specifically requested through an appropriate secure channel.
4. Downloads and External Resources
The Download Center may provide downloadable files as well as links to applications, websites or resources operated by RAYLAV companies, brands or third parties.
When you follow an external link, the privacy practices of the destination website or service may apply. RAYLAV encourages users to review the applicable privacy information provided by those services.
5. Cookies and Website Technologies
The website may use cookies and similar technologies that are necessary for website functionality, security, user preferences and other website features.
Where applicable, additional cookies or technologies may be subject to the choices presented through the website's cookie controls.
For more information about cookies and similar technologies used by this website, please see our Cookie Policy .
6. Information Sharing
Personal information received through the Download Center may be shared internally with the relevant RAYLAV company, brand, department or authorised personnel where necessary to respond to your enquiry or manage the relevant resource.
Information may also be processed by service providers that support the operation, hosting, security or communication functions of the website, subject to appropriate requirements.
We do not sell personal information collected through the Download Center.
7. Information Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, ensuring security and meeting applicable legal or regulatory requirements.
8. Security
RAYLAV takes reasonable organisational and technical measures intended to protect information processed through the Download Center.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore avoid submitting confidential or sensitive information through ordinary website forms unless specifically requested.
9. Your Privacy Rights
Depending on the applicable law and your circumstances, you may have rights relating to personal information held about you, including rights to request access, correction or deletion of certain information and to raise questions or concerns regarding how your information is handled.
Requests will be considered in accordance with applicable data protection and privacy requirements.
10. Changes to This Privacy Policy
RAYLAV may update this Privacy Policy from time to time to reflect changes to the Download Center, our practices, technologies or applicable requirements.
The current version will be published on this website together with its latest revision date.
11. Contact
For privacy questions relating specifically to the RAYLAV Download Center, please use the Contact page.
For matters concerning a particular RAYLAV company, product or service, your enquiry may be directed to the relevant RAYLAV company or authorised personnel.
RAYLAV Holdings · Terms & Conditions · Last updated 7 September 2026